Creating Technical Competencies – Agenda

8:00 AM Pre-Workshop Refresher (Optional)

Review of Workitect’s six-step model building process – For participants who have attended Workitect’s Building Competency Models workshop, but need a “refresher”, and for those who have not attended the workshop and have little or no experience building competency models.

8:30 AM Introduction, Overview, Review of Agenda

Why identify technical and professional (functional) competencies?

What is the potential value to the organization and to HR & L&D? In what ways can technical competencies be used?

Criteria for a good set of technical competencies for a department

How many to have, how easy to assess, and do they facilitate intended HR applications?

10:00 AM Break

10:15 AM Conceptual Framework

A conceptual framework for thinking about technical competencies: knowledge areas, technical skills, narrow and broad, levels for technical competencies.

Writing Technical Competencies

Review a sample competency and a sample set of technical competencies for a department and for a job.
Practice writing definitions and levels for a familiar knowledge area and for a familiar technical skill area.

12:00 PM Lunch

1:00 PM Writing Technical Competencies – continued

Data Collection Tools

Process guide for working with SMEs to identify competencies for an area and definitions for levels for each competency.
Interview guide for Technical Job Requirements Interview for use with jobholder or managers of jobholders to identify technical job requirements.
Process guide for facilitating a discussion with a department’s management and SMEs to map technical competency requirements to jobs.
Practice in pairs interviewing a SME, with each participant as an SME in his/her own department.

3:00 PM Break

3:15 PM Technical Job Analysis Interview

Practice conducting the Technical Job Analysis Interview with each participant as a jobholder in same department.

Mapping Competencies

A process for facilitating a meeting of management and SMEs to map a set of technical competencies to the jobs in a department.
Participants practice mapping technical competencies to the jobs.

Assessment Tools

Developing assessment tools and processes for technical competencies.

5:00 PM Adjourn