{"id":24019,"date":"2025-06-24T01:58:48","date_gmt":"2025-06-24T05:58:48","guid":{"rendered":"https:\/\/demo.wwwebdesignstudios.com\/client06\/?page_id=24019"},"modified":"2025-09-11T12:01:12","modified_gmt":"2025-09-11T16:01:12","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/demo.wwwebdesignstudios.com\/client06\/returns-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<section class=\"l-section wpb_row height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Satisfaction Guaranteed<\/h4>\n<p><strong>Return and Refund Policies<\/strong><br \/>\nUnited Support Animals stands behind all of our products and is here to address any concerns you may have related to returns, refunds or replacements. Please contact us via email with your concern and we will promptly get in touch with you. We appreciate our customers and are committed to addressing your needs! Please note that each Registration Certificate and Animal ID card is custom made for your order, so there is a no return or refund policy related to those items. In the event that the information you provided to us for the certificate or ID card was transcribed wrong by us, then yes indeed, we will replace the incorrect item at no cost to you. In the event that one of our products such as a leash, collar or vest, are found to be compromised upon receiving our package, please contact us for replacement, as we stand behind the quality of each product. For refunds in regard to ESA letters, if you purchase an ESA Letter only and get denied by a therapist for the letter, you will be refunded 100% of the purchase price. If you purchased a package that contains the ESA letter and other products, you will refunded the cost of the letter only and not refunded for the products you purchased. If you receive your ESA letter and thereby received what you purchased, there is no refund for issued ESA letters unless a denial letter from your housing is provided.<\/p>\n<h5>United Support Animals<\/h5>\n<p><strong>Online Questions:<span>\u00a0<\/span><\/strong>www.unitedsupportanimals.org<br \/>\n<strong>Email Questions:<span>\u00a0<\/span><\/strong>support@unitedsupportanimals.org<br \/>\n<strong>Phone:<span>\u00a0<\/span><\/strong>800-918- 3151 extension 3<br \/>\n<strong>Address:<\/strong> 6781 W Sunrise Blvd, Plantation, FL 33313<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Satisfaction Guaranteed Return and Refund Policies United Support Animals stands behind all of our products and is here to address any concerns you may have related to returns, refunds or replacements. Please contact us via email with your concern and we will promptly get in touch with you. We appreciate our customers and are committed...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-24019","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Returns Policy - United Support Animals<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns Policy\" \/>\n<meta property=\"og:url\" content=\"https:\/\/demo.wwwebdesignstudios.com\/client06\/returns-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"United Support Animals\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/UnitedSupportAnimals\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-11T16:01:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/demo.wwwebdesignstudios.com\/client06\/wp-content\/uploads\/2025\/11\/united-support.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@USupportAnimals\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/returns-policy\\\/\",\"url\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/returns-policy\\\/\",\"name\":\"Returns Policy - United Support Animals\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/#website\"},\"datePublished\":\"2025-06-24T05:58:48+00:00\",\"dateModified\":\"2025-09-11T16:01:12+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/returns-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/returns-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/returns-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/#website\",\"url\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/\",\"name\":\"United Support Animals\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Organization\",\"Place\"],\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/#organization\",\"name\":\"United Support Animals\",\"url\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/\",\"logo\":{\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/returns-policy\\\/#local-main-organization-logo\"},\"image\":{\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client06\\\/returns-policy\\\/#local-main-organization-logo\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/UnitedSupportAnimals\",\"https:\\\/\\\/x.com\\\/USupportAnimals\",\"https:\\\/\\\/www.instagram.com\\\/unitedsupportanimals\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/united-support-animals\\\/\",\"https:\\\/\\\/www.pinterest.com\\\/unitedsupportanimals\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCcsdOi-p4XM9CUFjEWSoEVg\"],\"description\":\"United Support Animals is a trusted advocate for pet owners nationwide, offering fast, confidential access to licensed mental health professionals and medical doctors who provide legally recognized emotional support animal (ESA) documentation. 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