{"id":25101,"date":"2026-04-19T16:37:44","date_gmt":"2026-04-19T20:37:44","guid":{"rendered":"https:\/\/demo.wwwebdesignstudios.com\/client05\/?page_id=25101"},"modified":"2026-04-29T00:43:05","modified_gmt":"2026-04-29T04:43:05","slug":"resources-support","status":"publish","type":"page","link":"https:\/\/demo.wwwebdesignstudios.com\/client05\/resources-support\/","title":{"rendered":"Resources &#038; Support"},"content":{"rendered":"<section class=\"l-section wpb_row height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\">[vc_custom_heading text=&#8221;Competencies, Competency Models, Talent Management&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;]<div class=\"w-separator size_small\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"fusion-text fusion-text-1\">\n<h4 class=\"\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Competencies and Competitiveness<\/strong><\/span><\/h4>\n<p class=\"f-lp\">Describes in language non-HR people can understand, how to implement competency systems and the payoffs. <span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/competencies-competitiveness.pdf\">6 pages<\/a><\/span> (PDF)<\/p>\n<h4 class=\"\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Competency: What\u2019s Behind a New Buzzword<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style13\">Reprint of article in the Working Wisdom section of the Miami Herald featuring the Workitect approach. <span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/herald-article.pdf\">1 page<\/a><\/span> (PDF)<\/span><\/p>\n<h4 class=\"\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Doing Competencies Well: Best Practices in Competency Modeling<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style13\">Twenty best practices divided into three areas: analyzing competency information, organizing and presenting competency information, and using competency information. Illustrated with numerous practical examples. And, how competency modeling differs from and complements job analysis. Campion et al., Personnel Psychology. <span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/Competency-Modeling-Best-Practices.pdf\">39 pages<\/a><\/span> (PDF)<\/span><\/p>\n<h4 class=\"\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>How A Job Competency Model Can Benefit You Personally<\/strong><\/span><\/h4>\n<p class=\"f-lp\">Your organization\u2019s human resource department may have developed, or is planning to develop, a competency model for your job. How can having a model for your job help you? Competency models can provide these five benefits for you in your organization. <a href=\"https:\/\/workitect.com\/products-and-licenses\/competency-develope\/\"><br \/>\n<\/a><span style=\"color: #86415c;\"><a style=\"color: #86415c;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/competency-development\/\">Read more<\/a><\/span><\/p>\n<h4 class=\"\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Insights: Superior Performers Produce Superior Results<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">Why you should develop a competency-based talent management process, and factors to consider before doing so. <span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/superior-performers-produce-superior-results.pdf\">4 pages<\/a><\/span> (PDF)<\/span><\/p>\n<h4 class=\"\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Integrating Key Human Resource Processes<\/strong><\/span><\/h4>\n<p class=\"f-lp\">White Paper. Describes competencies, how to develop competency models and how to create an integrated human resource system with applications for selection, succession planning, career pathing, performance management and training. Also describes how competency modeling can be used as a tool to drive organizational change by determining the competencies that will be required by the organization to reach its strategic plan. <span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/integrate-key-hr.pdf\">10 pages<\/a> <\/span>(PDF)<\/p>\n<h4 class=\"\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Practical Questions for HR Professionals Who are Building Competency Models<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">White Paper. Changes in organizations and in the world of work over the past 30 years have affected the practice of competency modeling. These changes suggest that seven practical questions be asked and answered by human resource professionals and others who are planning to develop competency models in their organizations. <span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/key-questions-to-answer-before-building-competency-models.pdf\">13 pages <\/a><\/span>(PDF)<\/span><\/p>\n<h4 class=\"\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>ROI of Competency Technology<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">What is superior performance worth? Several studies show that competency-based talent management projects can produce a return on investment of 50% over non-competency approaches. This summary includes the results of a competency-based selection process for retail sales people.<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/ROI-CompetencyTechnology-2.pdf\"> 4 pages<\/a><\/span> (PDF)<\/span><\/p>\n<h4 class=\"\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Seven Tips on Effectively Developing Competency Models<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">Whether you use Workitect\u2019s six-step process or another process to build competency models for your organization, these actions and decisions will increase the likelihood of your project being successful.<\/span><\/p>\n<ul>\n<li><span>Start small. Don\u2019t oversell, but start with a critical job.<\/span><\/li>\n<li><span>Consider alternative approaches, including \u201cdoing-it-yourself\u201d or collaboratively with a consultant.<\/span><\/li>\n<li><span>\u201cOne-size-fits-all\u201d model or multiple models for multiple jobs?<\/span><\/li>\n<li><span>Document and publicize the measurable payoffs.<\/span><\/li>\n<li><span>High tech or low tech?<\/span><\/li>\n<li><span>Accept or modify the terminology. Educate the users.<\/span><\/li>\n<li><span>Implement: develop applications.<\/span><\/li>\n<\/ul>\n<p class=\"f-lp\"><span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/developing-competency-models-tips.pdf\">7 pages<\/a><\/span> (PDF)<\/p>\n<h4 class=\"\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Company-Specific Competency Framework &amp; Dictionary<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">Created for and with a client. Includes sixteen core, role-specific, and leadership competencies in levels of proficiency, drawn from Workitect\u2019s competency dictionary. <span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/custom-competency-framework-dictionary.pdf\">21 pages<\/a><\/span> (PDF)<\/span><\/p>\n<h4 class=\"\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>HR Implementation Guide for the Competency Framework<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">This guide was developed to help human resources professionals throughout the company to understand and use the Competency Framework. The Framework allows the HR function to better support leaders, and ultimately all employees, by improving the way behavior is linked to superior performance, by creating clearer development models, and contributing to the way individuals are integrated into the organization\u2019s culture. <span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/framework-implementation-guide.pdf\">37 pages<\/a><\/span> (PDF)<\/span><\/p>\n<h4 class=\"\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Customized Competency \u2013 Getting Results Matrix<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">The Workitect competency of <span style=\"color: #86415c;\"><a style=\"color: #86415c;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/competency-dictionary-results-orientation.pdf\">Results Orientation<\/a><\/span> is modified to be \u201cGetting Results\u201d, as described in levels of proficiency (basic, proficient, advanced) and job role (entry, intermediate, professional, expert\/lead) <span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/getting-results-matrix.pdf\">1 page <\/a><\/span>(PDF)<\/span><\/p>\n<h4 class=\"\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Worksheet for Planning a Competency Modeling Project<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">Checklist of key questions and issues that need to be addressed when launching a model-building project. Used in <span style=\"color: #86415c;\"><a style=\"color: #86415c;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/building-competency-models\/\">Building Competency Models workshop.<\/a><\/span> <span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/worksheet-for-planning-a-competency-modeling-project-1.pdf\">15 pages<\/a><\/span> (PDF)<\/span><\/p>\n<\/div>\n<div class=\"fusion-text fusion-text-2\">\n<h2 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"36px\"><span style=\"color: #86415c;\"><strong>Change Management<\/strong><\/span><\/h2>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Gaining Employee Commitment to Organizational Change<\/strong><\/span><\/h4>\n<p class=\"f-lp\">Article reprint from Communication World, published by the International Association of Business Communicators describes an organizational improvement model and the use of graphics and metaphors to help employees understand and embrace needed change.\u00a0<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/gaining-commitment-organizational-change.pdf\">6 pages\u00a0<\/a><\/span>(PDF)<\/p>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>How To Get Top Notch Change Agents<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">Article reprint of an ASTD Journal article. Outlines approaches to selecting and evaluating high-performing change agents and consultants.\u00a0<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/how-to-get-top-notch-change.pdf\">4 pages\u00a0<\/a><\/span>(PDF)<\/span><\/p>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Selecting and Retaining Internal Change Agents: Is There a Better Way?<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">Article reprint of EMA (now SHRM) Journal article. Reviews twelve competencies of successful change agents and consultants, along with strategies for minimizing turnover of change agents.\u00a0<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/selecting-and-retaining-internal-change-agents.pdf\">7 pages\u00a0<\/a><\/span>(PDF)<\/span><\/p>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Managing Change Competency Description (From Competency Dictionary)<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">A definition, behaviors, and levels by position and proficiency.\u00a0<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/managing-change-competency-dictionary.pdf\">3 pages\u00a0<\/a><\/span>(PDF)<\/span><\/p>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Developing the \u201cManaging Change\u201d Competency<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">Actionable tips and resources for the development of \u201cManaging Change\u201d from the Competency Development Guide.\u00a0<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/managing-change-cdg.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">4 pages<\/a><\/span>\u00a0(PDF)<\/span><\/p>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Using Graphic Metaphors to Communicate Change<\/strong><\/span><\/h4>\n<p class=\"f-lp\">How to find and use a common sense framework to analyze and improve an organization\u2019s performance. Reprint from Communications World.\u00a0<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/using-graphic-metaphors-to-communicate-change.pdf\">5 pages<\/a><\/span>\u00a0(PDF)<\/p>\n<\/div>\n<div class=\"fusion-text fusion-text-3\">\n<h2 class=\"f-fp f-lp fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"36px\"><span style=\"color: #86415c;\"><strong>Assessment and Selection<\/strong><\/span><\/h2>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>A Blueprint for Competency-Based Assessment and Selection<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">Methods and tools, with examples, for interviewing and assessing a person\u2019s competencies against job requirements.\u00a0<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/competency-assessment-and-selection.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">8 pages<\/a><\/span>\u00a0(PDF)<\/span><\/p>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Competency Assessment through Behavioral Event Interviewing<\/strong><\/span><\/h4>\n<p class=\"f-lp\">One of the best methods of getting the information to assess the competencies needed for a job is to elicit very detailed behavioral descriptions of how a person goes about doing his or her work.\u00a0<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/competency-assessment-through-behaviorial-event-interviewing.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">15 pages<\/a><\/span>\u00a0(PDF)<\/p>\n<\/div>\n<div class=\"fusion-text fusion-text-4\">\n<h2 class=\"f-fp f-lp fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"36px\"><span style=\"color: #86415c;\"><strong>Performance Management<\/strong><\/span><\/h2>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Making Performance Management a Positive Experience<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">Describes the keys to successfully implementing a performance management system.\u00a0<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/competency-based-performance-management.pdf\">5 pages<\/a><\/span>\u00a0(PDF)<\/span><\/p>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Writing Goals<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">A programmed instruction booklet that teaches employees at all levels how to write effective job goals.<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/writing-goals.pdf\">43 short pages\u00a0<\/a><\/span>(PDF)<\/span><\/p>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Developing the \u201cManaging Performance\u201d Competency<\/strong><\/span><\/h4>\n<p class=\"f-lp\"><span class=\"style8\">From Workitect\u2019s\u00a0<span style=\"color: #86415c;\"><a style=\"color: #86415c;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/competency-development-guide\/\">Competency Development Guide<\/a><\/span>, the premier resource guide for developing thirty-five leadership and professional competencies.\u00a0<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/competency-development-guide-7.pdf\">6 pages<\/a><\/span>\u00a0(PDF)<\/span><\/p>\n<div id=\"item31\">\n<div id=\"item32\">\n<h4 class=\"f-fp fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>A Blueprint for Competency-Based Performance Management<\/strong><\/span><\/h4>\n<p class=\"f-lp\">What a competency-based approach is and does, its impact on individual and organizational results, organizational issues addressed, situations best served by a competency-based approach, and steps to implementing.\u00a0<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/competency-based-performance-management.pdf\">5 pages<\/a><\/span>\u00a0(PDF)<\/p>\n<h4 class=\"f-fp fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Performance Planning &amp; Review<\/strong><\/span><\/h4>\n<p class=\"f-lp\">A handbook for employees that explains their role in the planning and review process. It includes sections on setting job goals, reviewing progress, career development, the annual review, and the correlation to compensation actions.\u00a0<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/performance-planning-and-review.pdf\">17 pages<\/a><\/span>\u00a0(PDF)<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"fusion-text fusion-text-5\">\n<div id=\"item28\">\n<h2 class=\"f-fp f-lp\" data-fontsize=\"24\" data-lineheight=\"36px\"><span style=\"color: #86415c;\"><strong>Competency Development<\/strong><\/span><\/h2>\n<\/div>\n<div id=\"item31\">\n<div id=\"item32\">\n<h4 class=\"f-fp\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Steps to Developing Competencies<\/strong><\/span><\/h4>\n<p class=\"f-lp\">How competencies are acquired, types of development activities, influence of MBTI type, research regarding development planning. <span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/steps-to-developing-competencies.pdf\">8 pages <\/a><\/span>(PDF)<\/p>\n<h4 class=\"f-fp\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>Resources for Competency Development<\/strong><\/span><\/h4>\n<p class=\"f-lp\">Twelve directories of resources for developing competencies and fifty providers of training programs and consulting services, with links to their website. <span style=\"color: #86415c;\"><a style=\"color: #86415c;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/Appendix-External-Resources.pdf\">Read more<\/a><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"fusion-text fusion-text-6\">\n<div id=\"item28\">\n<h2 class=\"f-fp f-lp fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"36px\"><span style=\"color: #86415c;\"><strong>Succession Planning<\/strong><\/span><\/h2>\n<\/div>\n<div id=\"item31\">\n<div id=\"item32\">\n<h4 class=\"f-fp fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"27px\"><span style=\"color: #86415c;\"><strong>A Blueprint for Competency-Based Succession Planning<\/strong><\/span><\/h4>\n<p class=\"f-lp\">What a competency-based approach is and situations best served by a competency-based approach, and steps to implementing.\u00a0<span style=\"color: #acd000;\"><a style=\"color: #acd000;\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/competency-based-succession-planning.pdf\">4 pages<\/a><\/span>(PDF)<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-overlay\" style=\"background:#b3d33d\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\">[vc_custom_heading text=&#8221;What Our Customers Say&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;]<div class=\"w-separator us_custom_ded7f535 learn_more_2 size_small with_line width_30 thick_4 style_solid color_secondary align_center\" id=\"learn_more_2\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"w-grid us_post_carousel type_carousel layout_25252 preload_style_spinner\" id=\"us_post_list_qaec\" style=\"--gap:1.5rem;\"><style>.layout_25252 .w-grid-item-h{}.layout_25252 .usg_vwrapper_1{border-radius:2rem!important;padding:1.5rem!important}.layout_25252 .usg_post_content_1{color:#000000!important;text-align:center!important;font-size:1.2rem!important;font-style:italic!important}.layout_25252 .usg_post_custom_field_2{color:#86415c!important;font-size:1.2rem!important;font-weight:700!important}.layout_25252 .usg_post_custom_field_3{font-size:1.2rem!important;font-style:italic!important}@media (min-width:1025px) and (max-width:1380px){.layout_25252 .usg_post_content_1{color:#000000!important;text-align:center!important;font-size:1.2rem!important;font-style:italic!important}}@media (min-width:601px) and (max-width:1024px){.layout_25252 .usg_post_content_1{color:#000000!important;text-align:center!important;font-size:1.2rem!important;font-style:italic!important}}@media (max-width:600px){.layout_25252 .usg_post_content_1{color:#000000!important;text-align:center!important;font-size:1.2rem!important;font-style:italic!important}}<\/style><div class=\"w-grid-list owl-carousel valign_stretch dotstyle_circle navstyle_circle arrows-ver-pos_middle arrows-hor-pos_on_sides_outside arrows-disabled_hide owl-responsive-2000 with_dots\" style=\"--transition-duration:350ms;\">\t<article class=\"w-grid-item size_1x1 post-25016 us_testimonial type-us_testimonial status-publish hentry\" data-id=\"25016\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><div class=\"w-post-elm post_content usg_post_content_1 has_text_color\"><p>\u201cIn an environment where everyone is quick to tell you the value of competency models, Workitect is one of the few organizations that actually teach a repeatable process for building customized models.\u201d<\/p>\n<\/div><div class=\"w-hwrapper usg_hwrapper_1 align_center valign_top\"><div class=\"w-post-elm post_custom_field usg_post_custom_field_2 has_text_color type_text us_testimonial_author color_link_inherit\"><span class=\"w-post-elm-value\">\u2014 Shannon Johnson,<\/span><\/div><div class=\"w-post-elm post_custom_field usg_post_custom_field_3 type_text us_testimonial_company color_link_inherit\"><span class=\"w-post-elm-value\"> Blue Cross Blue Shield<\/span><\/div><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-25018 us_testimonial type-us_testimonial status-publish hentry\" data-id=\"25018\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><div class=\"w-post-elm post_content usg_post_content_1 has_text_color\"><p>\u201cMy organization uses the Workitect methodology for writing competency models because it\u2019s structured enough to give us direction, but the many tools provided also allow for flexibility. The models we designed using the Workitect approach helped our company revamp our entire performance development process. \u201c<\/p>\n<\/div><div class=\"w-hwrapper usg_hwrapper_1 align_center valign_top\"><div class=\"w-post-elm post_custom_field usg_post_custom_field_2 has_text_color type_text us_testimonial_author color_link_inherit\"><span class=\"w-post-elm-value\">\u2014 Mary Kay LaBrie,\u00a0<\/span><\/div><div class=\"w-post-elm post_custom_field usg_post_custom_field_3 type_text us_testimonial_company color_link_inherit\"><span class=\"w-post-elm-value\">SCC Soft Computer<\/span><\/div><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-25019 us_testimonial type-us_testimonial status-publish hentry\" data-id=\"25019\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><div class=\"w-post-elm post_content usg_post_content_1 has_text_color\"><p>\u201cWorkitect brought a significant amount of practical expertise in Competency Model design to the table. This helped us decide on what the best approach would be early into the project, given our particular corporate culture and context. Workitect was able to present alternatives that felt right for us, without feeling like we were getting \u2018off the shelf\u2019 products.\u201d<\/p>\n<\/div><div class=\"w-hwrapper usg_hwrapper_1 align_center valign_top\"><div class=\"w-post-elm post_custom_field usg_post_custom_field_2 has_text_color type_text us_testimonial_author color_link_inherit\"><span class=\"w-post-elm-value\">\u2014 Ruben Decoud, <\/span><\/div><div class=\"w-post-elm post_custom_field usg_post_custom_field_3 type_text us_testimonial_company color_link_inherit\"><span class=\"w-post-elm-value\">Mary Kay Inc<\/span><\/div><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n<\/div><div class=\"w-grid-carousel-json hidden\" onclick='return {&quot;carousel_settings&quot;:{&quot;aria_labels&quot;:{&quot;prev&quot;:&quot;Previous&quot;,&quot;next&quot;:&quot;Next&quot;},&quot;autoplayContinual&quot;:false,&quot;autoplayHoverPause&quot;:false,&quot;autoplayTimeout&quot;:3000,&quot;autoWidth&quot;:false,&quot;smartSpeed&quot;:350,&quot;margin&quot;:0,&quot;mouseDrag&quot;:true,&quot;rtl&quot;:false,&quot;slideBy&quot;:&quot;1&quot;,&quot;touchDrag&quot;:true,&quot;slideTransition&quot;:&quot;&quot;,&quot;responsive&quot;:{&quot;0&quot;:{&quot;autoHeight&quot;:false,&quot;autoplay&quot;:false,&quot;autoWidth&quot;:false,&quot;center&quot;:false,&quot;dots&quot;:false,&quot;items&quot;:1,&quot;loop&quot;:false,&quot;nav&quot;:false,&quot;stagePadding&quot;:0,&quot;slideBy&quot;:&quot;1&quot;},&quot;601&quot;:{&quot;items&quot;:1,&quot;autoplay&quot;:false,&quot;center&quot;:false,&quot;dots&quot;:true,&quot;nav&quot;:false,&quot;autoHeight&quot;:false,&quot;autoWidth&quot;:false,&quot;loop&quot;:false,&quot;stagePadding&quot;:0}}}}'><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"86\" src=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/workitect-credentials-1024x86.webp\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/workitect-credentials-1024x86.webp 1024w, https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/workitect-credentials-300x25.webp 300w, https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/workitect-credentials-600x50.webp 600w, https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/workitect-credentials-700x59.webp 700w, https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/workitect-credentials-800x67.webp 800w, https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/workitect-credentials.webp 1100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_large color_primary with_img\"><div class=\"l-section-img\" role=\"img\" aria-label=\"Image\" data-img-width=\"1920\" data-img-height=\"520\" style=\"background-image: url(https:\/\/demo.wwwebdesignstudios.com\/client05\/wp-content\/uploads\/2026\/04\/footer-cta-img.jpg);background-repeat: no-repeat;\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\">[vc_custom_heading text=&#8221;Ready to Implement Competency Based Talent Management?&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22padding-left%22%3A%2215rem%22%2C%22padding-right%22%3A%2215rem%22%7D%2C%22laptops%22%3A%7B%22padding-left%22%3A%2215rem%22%2C%22padding-right%22%3A%2215rem%22%7D%2C%22tablets%22%3A%7B%22padding-left%22%3A%227rem%22%2C%22padding-right%22%3A%227rem%22%7D%2C%22mobiles%22%3A%7B%22padding-left%22%3A%220rem%22%2C%22padding-right%22%3A%220rem%22%7D%7D&#8221;]<div class=\"wpb_text_column us_custom_eb849559\"><div class=\"wpb_wrapper\"><p>Speak with a Workitect consultant today and start transforming your talent strategy.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_3\" href=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/contact\/\"><span class=\"w-btn-label\">Book Consultation<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"\u201cWorkitect brought a significant amount of practical expertise in Competency Model design to the table. This helped us decide on what the best approach would be early into the project, given our particular corporate culture and context. Workitect was able to present alternatives that felt right for us, without feeling like we were getting \u2018off...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-25101","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Resources &amp; Support - Workitect<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resources &amp; Support - Workitect\" \/>\n<meta property=\"og:url\" content=\"https:\/\/demo.wwwebdesignstudios.com\/client05\/resources-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Workitect\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-29T04:43:05+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client05\\\/resources-support\\\/\",\"url\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client05\\\/resources-support\\\/\",\"name\":\"Resources & Support - Workitect\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client05\\\/#website\"},\"datePublished\":\"2026-04-19T20:37:44+00:00\",\"dateModified\":\"2026-04-29T04:43:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client05\\\/resources-support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client05\\\/resources-support\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client05\\\/resources-support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client05\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resources &#038; 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