{"id":24948,"date":"2021-10-25T17:25:34","date_gmt":"2021-10-25T21:25:34","guid":{"rendered":"https:\/\/demo.wwwebdesignstudios.com\/client01\/?page_id=24948"},"modified":"2023-07-08T08:25:46","modified_gmt":"2023-07-08T12:25:46","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/demo.wwwebdesignstudios.com\/client01\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<section class=\"l-section wpb_row height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;Returns Overview&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>All of us at <strong>YOUR COMPANY<\/strong> are committed to bringing you the most innovative products of the highest quality. We know that what matters to you is great products combined with truly attentive service.<\/p>\n<p>If you have any concerns about a product, a missing or damaged order, or your experience, we welcome you to contact us.<\/p>\n<p>We\u2019re always available via email at\u00a0<strong><a class=\"mail-link\" data-enc-email=\"fnyrf&#091;at&#093;erib-zrqvpny.pbz\" data-wpel-link=\"ignore\"><span id=\"eeb-816700-598670\">sales@demo.wwwebdesignstudios.com<\/span><\/a><\/strong>. You can send us an email any time or reach out through the \u201cContact Us\u201d page. To expedite your request, please share your order confirmation number, if available. We do get busy from time to time, but we always strive to get back to you within 2 business days!<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-tabs layout_ver navwidth_auto navpos_left style_modern switch_click has_scrolling\" style=\"--sections-title-size:1.3em\" id=\"returntabs\"><div class=\"w-tabs-list items_5 align_none\"><div class=\"w-tabs-list-h\"><button class=\"w-tabs-item active defined-active\" aria-controls=\"content-n85b\" aria-expanded=\"true\"><span class=\"w-tabs-item-title\">Returns<\/span><\/button><button class=\"w-tabs-item\" aria-controls=\"content-p97c\" aria-expanded=\"false\"><span class=\"w-tabs-item-title\">Refunds<\/span><\/button><button class=\"w-tabs-item\" aria-controls=\"content-raca\" aria-expanded=\"false\"><span class=\"w-tabs-item-title\">Gifts<\/span><\/button><button class=\"w-tabs-item\" aria-controls=\"content-bc2b\" aria-expanded=\"false\"><span class=\"w-tabs-item-title\">Shipping<\/span><\/button><button class=\"w-tabs-item\" aria-controls=\"content-cd62\" aria-expanded=\"false\"><span class=\"w-tabs-item-title\">Need Help?<\/span><\/button><\/div><\/div><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section active\" id=\"n85b\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-n85b\" aria-expanded=\"true\"><div class=\"w-tabs-section-title\">Returns<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-n85b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We are happy to accept merchandise purchased from our web site at <strong>YOUR COMPANY<\/strong> within 15 days of purchase.<\/p>\n<p><strong>Step 1:<\/strong> Request a RMA Number<\/p>\n<p>Before you ship your purchase back to us, you must contact our support team at <a href=\"mailto:info@demo.wwwebdesignstudios.com\"><strong>info@demo.wwwebdesignstudios.com<\/strong><\/a> to receive approval and a RMA number that must be placed on your invoice to accept the return.\u00a0 <em><strong>Any returns received without an RMA number will not be accepted.<\/strong><\/em><\/p>\n<p><strong>Step 2:<\/strong> Pack all original packaging and ship<\/p>\n<p>If possible, please return products in their original packaging, along with your order information \u2013 found on either your original online receipt or the invoice that arrived with your package with your RMA number.<\/p>\n<p><strong>Please return your product to:<\/strong><\/p>\n<p>P.O. Box 12345<br \/>Company Street, City State Zip<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"p97c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-p97c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Refunds<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-p97c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If you are unhappy with your product for any reason, we will accept your return as a store credit or as an exchange for another product from our store.<\/p>\n<p>If your product is defective or was damaged during shipment, please accept our apologies. We are happy to issue an exchange upon receipt of the returned item.\u00a0 <strong>Please allow 3 business days for processing.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"raca\"><button class=\"w-tabs-section-header\" aria-controls=\"content-raca\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Gifts<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-raca\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<p><!-- \/wp:post-content --><\/p>\n<p><!-- wp:paragraph -->If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"bc2b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-bc2b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Shipping<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-bc2b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>To return your product, you should mail your product to: {physical address}.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph -->If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"cd62\"><button class=\"w-tabs-section-header\" aria-controls=\"content-cd62\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Need Help?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-cd62\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Thank you again for this opportunity to work with you.\u00a0 If you should still have any questions concerning our refunds and returns policy, feel free to contact us at <a href=\"mailto:info@demo.wwwebdesignstudios.com\"><strong>info@demo.wwwebdesignstudios.com<\/strong><\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"[vc_custom_heading text=\"Returns Overview\" font_container=\"tag:h2|text_align:center\" use_theme_fonts=\"yes\"] All of us at YOUR COMPANY are committed to bringing you the most innovative products of the highest quality. We know that what matters to you is great products combined with truly attentive service. If you have any concerns about a product, a missing or damaged order, or your experience,...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_mo_disable_npp":"","inline_featured_image":false,"footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-24948","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund and Returns Policy<\/title>\n<meta name=\"description\" content=\"Return and Refund Policy is a policy that dictates under what conditions customers can return products they&#039;ve purchased from your ecommerce store and whether you&#039;ll reimburse them or not\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy\" \/>\n<meta property=\"og:description\" content=\"Return and Refund Policy is a policy that dictates under what conditions customers can return products they&#039;ve purchased from your ecommerce store and whether you&#039;ll reimburse them or not\" \/>\n<meta property=\"og:url\" content=\"https:\/\/demo.wwwebdesignstudios.com\/client01\/refund_returns\/\" \/>\n<meta property=\"og:site_name\" content=\"Demo Build Zephyr\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-08T12:25:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client01\\\/refund_returns\\\/\",\"url\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client01\\\/refund_returns\\\/\",\"name\":\"Refund and Returns Policy\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client01\\\/#website\"},\"datePublished\":\"2021-10-25T21:25:34+00:00\",\"dateModified\":\"2023-07-08T12:25:46+00:00\",\"description\":\"Return and Refund Policy is a policy that dictates under what conditions customers can return products they've purchased from your ecommerce store and whether you'll reimburse them or not\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client01\\\/refund_returns\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client01\\\/refund_returns\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client01\\\/refund_returns\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client01\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client01\\\/#website\",\"url\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client01\\\/\",\"name\":\"Demo Build Zephyr\",\"description\":\"My WordPress Blog\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client01\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/demo.wwwebdesignstudios.com\\\/client01\\\/refund_returns\\\/#local-main-organization-logo\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Demo Build Zephyr\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Refund and Returns Policy","description":"Return and Refund Policy is a policy that dictates under what conditions customers can return products they've purchased from your ecommerce store and whether you'll reimburse them or not","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Refund and Returns Policy","og_description":"Return and Refund Policy is a policy that dictates under what conditions customers can return products they've purchased from your ecommerce store and whether you'll reimburse them or not","og_url":"https:\/\/demo.wwwebdesignstudios.com\/client01\/refund_returns\/","og_site_name":"Demo Build Zephyr","article_modified_time":"2023-07-08T12:25:46+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/demo.wwwebdesignstudios.com\/client01\/refund_returns\/","url":"https:\/\/demo.wwwebdesignstudios.com\/client01\/refund_returns\/","name":"Refund and Returns Policy","isPartOf":{"@id":"https:\/\/demo.wwwebdesignstudios.com\/client01\/#website"},"datePublished":"2021-10-25T21:25:34+00:00","dateModified":"2023-07-08T12:25:46+00:00","description":"Return and Refund Policy is a policy that dictates under what conditions customers can return products they've purchased from your ecommerce store and whether you'll reimburse them or not","breadcrumb":{"@id":"https:\/\/demo.wwwebdesignstudios.com\/client01\/refund_returns\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/demo.wwwebdesignstudios.com\/client01\/refund_returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/demo.wwwebdesignstudios.com\/client01\/refund_returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/demo.wwwebdesignstudios.com\/client01\/"},{"@type":"ListItem","position":2,"name":"Refund and Returns Policy"}]},{"@type":"WebSite","@id":"https:\/\/demo.wwwebdesignstudios.com\/client01\/#website","url":"https:\/\/demo.wwwebdesignstudios.com\/client01\/","name":"Demo Build Zephyr","description":"My WordPress Blog","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/demo.wwwebdesignstudios.com\/client01\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/demo.wwwebdesignstudios.com\/client01\/refund_returns\/#local-main-organization-logo","url":"","contentUrl":"","caption":"Demo Build Zephyr"}]}},"_links":{"self":[{"href":"https:\/\/demo.wwwebdesignstudios.com\/client01\/wp-json\/wp\/v2\/pages\/24948","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.wwwebdesignstudios.com\/client01\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.wwwebdesignstudios.com\/client01\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.wwwebdesignstudios.com\/client01\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.wwwebdesignstudios.com\/client01\/wp-json\/wp\/v2\/comments?post=24948"}],"version-history":[{"count":0,"href":"https:\/\/demo.wwwebdesignstudios.com\/client01\/wp-json\/wp\/v2\/pages\/24948\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo.wwwebdesignstudios.com\/client01\/wp-json\/wp\/v2\/media?parent=24948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}